Customer reviews and what they say

From the very first phone call, which took place 18 months before our trip, Lily understood exactly what we were looking for. She took the time to listen carefully to our wishes, interests, and travel style, and from that conversation created a truly tailor-made itinerary that felt uniquely designed for us. Throughout the entire planning process, Lily was professional, knowledgeable, responsive, and incredibly patient. No question was too small, and every detail was thoughtfully considered. Her expertise and attention to detail gave us complete confidence that we were in safe hands. When we finally embarked on our journey, it exceeded every expectation. Every destination, hotel, transfer, and experience flowed seamlessly and reflected everything we had discussed. It was clear that Lily had taken the time to understand not just where we wanted to go, but how we wanted to travel. Thanks to Lily, we experienced the trip of a lifetime. The memories we made are priceless, and we are so grateful for the care, dedication, and personal service she provided from beginning to end. We would not hesitate to recommend Lily and InsideAsia to anyone looking for a truly exceptional and personalised travel experience. Five stars simply aren't enough.

The service I received was amazing, thanks to Mark and the team. The whole trip went without a hitch; all the advice was great, and the information supplied prior to the trip was so useful and informative.

From my first enquiry with Rhian to receiving my pre departure pack all was excellent. Arrival in Seoul was easy and the taxi into the hotel in Insadong perfect. I spent 3.5 days on my own ,site seeing (contemporary architecture and museums and galleries)- all fantastic. The tour was well planned and DK ,our guide/host was very well organised and always provided updates throughout the trip via Whatsapp and verbally whilst on route.

Your service was excellent, and everything worked like clockwork in Vietnam. We were disappointed that the trip did not get us out into real wilderness at all.

Very good preparation and customer support.

We loved our trip (we're a family of five, with three older/adult kids, and everyone loved it). It was a great route, we saw a huge amount. The guides in particular were fabulous and all of them really made our holiday something special. The staff at Inside Asia were very responsive, helpful, and knowledgeable, and designed a great tour for us.

From our initial contact with Erin until we flew out of Kuching, everything went incredibly smoothly. From the initial idea and additional suggestions on what to do, to how well everything was organized and followed through during our Borneo trip — 100%!

Our experience with InsideAsia was excellent from start to finish. The InsideAsia staff were responsive and flexible, and they put together a fantastic itinerary. Our time in Vietnam was everything we wanted it to be: relaxing, exciting, educational and adventurous.

Our consultant was very approachable and drew up an interesting tour of S Korea taking into account my daughter's interest in K-pop and Korean culture. The on the ground contacts and service providers were really friendly and made us feel special. Inside Asia were able to flex our trip by a day when our airline amended the schedule. Overall, highly rated the ideas suggested and service provided by Rhian and Inside Asia.

Everything was planned well and carried out with great efficiency. We loved all the hotels and activities that Robyn had arranged. Not to mention the guides and drivers that were always top notch.