Customer reviews and what they say

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

4.9
Excellent ★★★★★

Displaying 21 - 30 of 331

Rabbit island palm fringed beach front
Angela L
Traveled to
Cambodia
Laos
Thailand
Vietnam
6 months ago
★★★★★

Spot on itinerary- Liam interrupted our requirements really well - providing us with experiences within each country that made it...

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Ratings

Overall
★★★★★

Spot on itinerary- Liam interrupted our requirements really well - providing us with experiences within each country that made it even more fun

Travel consultant
★★★★★
Liam Koehler

Kept us informed- and listened to our requirements

Accommodation
★★★★★

All hotels had something special not your run of the mill international brands

Value for money
★★★★
Information pack
★★★★★
Fast flowing stream and lush green trees in Seoraksan National Park
Karen P
Traveled to
South Korea
5 months 2 weeks ago
★★★★★

Brilliant trip and Alex is an excellent guide

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Ratings

Overall
★★★★★

Brilliant trip and Alex is an excellent guide

Travel consultant
★★★★★
Samantha Barrow

Samantha was very helpful and went out of her way to make the trip to South Korea very enjoyable

Accommodation
★★★★★

The room was comfortable and very clean

Value for money
★★★★★
Information pack
★★★★★
Neil M
Traveled to
Japan
South Korea
5 months 4 weeks ago
★★★★★

Made the whole trip easier as this was first trip and needed someone we could rely on to ensure went...

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Ratings

Overall
★★★★★

Made the whole trip easier as this was first trip and needed someone we could rely on to ensure went smoothly.

Travel consultant
★★★★★
Aaron Boothe
Accommodation
★★★★

Good choice of locations, near to transport links and sights.

Value for money
★★★★
Information pack
★★★★★
Aerial view of 4 Rivers Floating Lodge
Patricia U
Traveled to
Cambodia
Vietnam
5 months 3 weeks ago
★★★★★

This is the second trip we have co-planned with Inside Asia- a second great experience! Great process and results.

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Ratings

Overall
★★★★★

This is the second trip we have co-planned with Inside Asia- a second great experience! Great process and results.

Travel consultant
★★★★★
Lien Dam

Thanks Lien! You helped me make great choices for our trip! Wonderful experience!

Accommodation
★★★★★
Value for money
★★★★
Information pack
★★★★★
Leanne P
Traveled to
Cambodia
Vietnam
6 months 1 week ago
★★★★★

Inside Asia far exceeded every expectation I could have imagined before booking, we had so many amazing experiences and I...

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Ratings

Overall
★★★★★

Inside Asia far exceeded every expectation I could have imagined before booking, we had so many amazing experiences and I am just so grateful for their help in making this happen.

Travel consultant
★★★★★
Jessica Williams

Jessica listened to me no my ideas and, after a few alternative suggestions and a some good advice she turned my ideas into a stress free and amazing experience.

Accommodation
★★★★★

We asked for a range of accommodations and experiences these included hotels, a cruise, home stays, resorts and eco lodges.

Value for money
★★★★★
Information pack
★★★★★

Photos from the trip

Kitsch front facade of I Love Yuu bathhouse in Naoshima
Theresa C
Traveled to
Japan
Vietnam
6 months 3 weeks ago
★★★★★

The trip met all of our expectations. Everything was well planned from logistics, to accommodations, excursions and tours.

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Ratings

Overall
★★★★★

The trip met all of our expectations. Everything was well planned from logistics, to accommodations, excursions and tours.

Travel consultant
★★★★★
Angela Romans

Angela was professional and demonstrated a true commitment to ensuring a fabulous trip. She coordinated with the consultant from Vietnam for a seamless planning of the combined trip to two countries. She checked in regularly and tweaked things to make sure that itinerary met our needs.

Accommodation
★★★★★

The accommodations were clean and comfortable with modern amenities. They were centrally located which allowed us to better explore our surroundings.

Value for money
★★★★★
Information pack
★★★★★

Photos from the trip

Peter D
Traveled to
Japan
South Korea
7 months ago
★★★★★

everything went very smoothly from inittal enquiry, through planning to the tripitself

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Ratings

Overall
★★★★★

everything went very smoothly from inittal enquiry, through planning to the tripitself

Travel consultant
★★★★★
Natasha Nejo

Thanks for putting together an excellent itinerary

Accommodation
★★★★

All hotels met or exceeded my requirements, although the Washington in Tokyo was soulless and not well located as well as being so large that they struggled to cope with numbers at breakfast

Value for money
★★★★
Information pack
★★★★★

Photos from the trip

Palm trees at sunset
Anna R
Traveled to
Thailand
7 months 1 week ago
★★★★★

We had a brilliant experience using InsideAsia Tours. Everything went exactly as planned while we were away, all transfers and...

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Ratings

Overall
★★★★★

We had a brilliant experience using InsideAsia Tours. Everything went exactly as planned while we were away, all transfers and tours were on time and our tour guides were excellent. All hotels recommended to us were also nice, clean hotels in excellent locations. The communication and information prior to departure was also very impressive. I will definitely be using InsideAsia again for our next trip to Asia.

Travel consultant
★★★★★
Lien Dam

Lien did a wonderful job helping us plan our holiday. She took into account our interests, kids ages, budget etc to put together a great family trip we will always remember. She had a good knowledge of Thailand and was able to recommend some really interesting and memorable experiences. Lien communicated with us a lot prior to the trip and even checked in during the trip to ensure it was all going smoothly. I would highly recommend her to help plan your next trip.

Accommodation
★★★★★
Value for money
★★★★
Information pack
★★★★★
Girl wearing traditional Korean dress
Anne R
Traveled to
South Korea
7 months 3 weeks ago
★★★★★

Our trip was designed specifically to suit our needs and nothing was too much trouble. I always had an almost...

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Ratings

Overall
★★★★★

Our trip was designed specifically to suit our needs and nothing was too much trouble. I always had an almost immediate response to my emails. Transfers and guides arrived with precision timing and the information given before travelling was very helpful.

Travel consultant
★★★★★
Liam Koehler

Liam was very helpful in offering advice and suggestions and he always responded to my emails ASAP.

Accommodation
★★★★★

Accommodation was always chosen with easy reach of places of interest and also public transport.

Value for money
★★★★
Chris R
Traveled to
South Korea
7 months 1 week ago
★★★★★

Inside Asia arranged a perfectly balanced itinerary for us to experience the highlights of Korea, both guided and independently.

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Ratings

Overall
★★★★★

Inside Asia arranged a perfectly balanced itinerary for us to experience the highlights of Korea, both guided and independently.

Travel consultant
★★★★★
Samantha Barrow

Sam was brilliant throughout the process - even when things didn't quite go to plan (airlines suddenly changing their booking deadlines is not great but she handled this well with us!).

Accommodation
★★★★★
Value for money
★★★★★
Information pack
★★★★

Photos from the trip