Customer reviews and what they say

The overall experience was good

We asked for a tour covering particular areas in Malaysia over 3 weeks. This was arranged as requested by Jess and we had a lovely holiday...from Borneo and orangutangs to start with then on to sophisticated and modern cities Kuala Lumpar, Ipoh and Penang.. and finally a chill out on the beach in Lankawi. The only area we chose that was a disappointment was the Ramen Negra National Park where the most exciting creature to be found was a stick insect. Their award winning forest canopy walkway was closed, the salt lick hide was closed and they have not given an introductory video there for two years apparently.
Plus the number of visitors and building works going on in camp and along the river frontage ensured there was not a bird or animal for miles. Very disappointing.

But Inside Asia found us some fabulous hotels along the way. An oasis of calm and luxury in the diplomatic quarter of the busy city of KL, Villa Samadi, a 20 room boutique hotel was a wonderful surprise. The Weil in Ipoh was by contrast a large modern high rise hotel with every luxury, including panoramic views from the rooftop infinity pool. And the historic Areca Hotel in George Town, the rooms spacious and it's charming indoor garden terrace with 30 foot palm trees were the three best . But all accommodation was good.

The food was delicious in all accomodation . With a variety of tastes catered for..from super hot spicy to fairly mild. Plus we enjoyed finding our own lunches and dinners..and found both delicious and great value food easily.
Malaysia is a predominantly Moslem country with large Chinese and Indian origin populations. It seems a busy ,peaceful and tolerant country. The people were all welcoming.. Malaysian hospitality is famous...and friendly. I strongly recommend as a place to explore and learn about.A fascinating holiday. Thank you Jess and Inside Asia.

Overall the trip was very well planned. Some of the information in the cities guides was not complete and there was a mix up with a reservation (which was quickly handed), but overall we were happy with many of the suggestions and activities planned. Compared to many travel agencies they always make you feel a valued customer and are very good at giving the experience a personal touch.

The trip was meticulously organised by the Travel Consultant (Rhian) and most everything about the trip was enjoyable, and took into account that I was a solo female traveller. The arranged tours were interesting and the guides were friendly and knowledgeable. Overall, the entire trip was well worth it!

NA

The guides were mostly great. There were a number of 'Disneyland-esque' activities that we could have done without. In the pre-planning we asked to not have them, yet they were left in. We were told we could negotiate them out with our guide, which didn't happen.

I had a good experience.

Well organised trip, slightly let down by the type of hotels chosen.

Our trip went off without any problems. From the drivers to all the people we interacted with, everyone was professional and always on time. We had a great family vacation due to your detailed planning and some outstanding guides. Thank you.

Well organised and excellent local guides and drivers.