What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.
How are we doing? (12 month average rating)
4.95/5 calculated from 55 reviews submitted in the last 12 months
Marilyn Holehouse - Cambodia & Laos Revealed, Nov 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
A comprehensive well panned itinery with additional experiences due to timing of visit and additional information from guides.
2. Tour Leader name and satisfaction rating
Travelled as only 2 on the group tour and had 4 guides. One was exceptional in Vientiane, two in Siem Reap and Luang Prabang gave superb service and one in Phnom Penh was satisfactory but overall superb service.
3. Consultant name and satisfaction rating:
Excellent and informative in all aspects of booking.
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
All exceeded what we expected in SE Asia. Classy hotel in Battambang service and contition of room, minor faults, was not as good as others on the tour.
6. Please give us your comments on the transport included in your package.
Appreciated the flights as the roads are in a poor condition, but ondergoing improvements for the future. Boat journeys were excellent for timing and experience.
7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Vietnam again?
10. Would you travel again with InsideAsia Tours?
We have excellent service in two previous self guided visits to Japan and this tour was also of the same high standard and although not a personal choice of itinery as with japan tours the experiences gave us a balanced insight into the life in Cambodia and Laos as well as visting Angkor Archaeologgical Park.