Inside Asia Tours: Vietnam, Cambodia & Laos

What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

How are we doing? (12 month average rating)

Excellent

4.95/5 calculated from 45 reviews submitted in the last 12 months

Search Reviews

Connie Allen - Highlights of Vietnam, Feb 2019

Excellent

  1. 1. How would you describe your overall level of satisfaction with us as your tour operator?

    Excellent

    Great personal experience with booking in the UK and during the tour in Vietnam.

  2. 2. Tour Leader name and satisfaction rating

    Aaron Edgington - Superb Service, Extremely Satisfied

    Aaron was a fantastic tour leader. Knowledgable, personable, inclusive and good fun. Can't rate him highly enough

  3. 3. Consultant name and satisfaction rating:

    Dylan Westwood - Superb Service, Extremely Satisfied

    Dylan was really helpful and friendly. No question was ever too silly!

  4. 4. How would you rate your package in terms of value for money?

    Excellent

  5. 5. How would you rate the accommodation against your expectations?

    Met my expectations

    Some accomodation was better than others. We loved the hotels in Hanoi and Hoi An but the Emeralda resort was a bit disappointing

  6. 6. Please give us your comments on the transport included in your package.

    Buses were all fine and we enjoyed the local transport! Tuk Tuks and cycling were fun!

  7. 7. Please tell us your thoughts on the meals included during your tour.

    No Answer Given

  8. 8. How do you rate the usefulness and standard of information in the Info-Pack?

    Good

  9. 9. Would you consider travelling to Vietnam again?

    Yes

  10. 10. Would you travel again with InsideAsia Tours?

    Yes

    We've travelled with the company twice now to Japan and Vietnam and would definitely book again. Have also recommended to friends.

InsideAsia says: Hi Connie,

Many thanks for your feedback, it is really great to hear that you that you had a great time on our Highlights of Vietnam Small Group Tour. 

Thank you also for your feedback on the hotel's I have passed the information on to our product team who are looking into it. 

Many thanks,

Dylan

Review submitted: 06th Mar 2019 at 16:40

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