What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.
How are we doing? (12 month average rating)
4.95/5 calculated from 55 reviews submitted in the last 12 months
Rodney Garrood - Vietnam & Cambodia Uncovered, Feb 2018
1. How would you describe your overall level of satisfaction with us as your tour operator?
Covered all the ground we hoped it would. Hotels local guides and tour number and composition all good
2. Tour Leader name and satisfaction rating
Have only put him one level down as not an embedded tour leader. Not his fault but it made a difference. Otherwise great.
3. Consultant name and satisfaction rating:
Covered all points. Checked up and sorted things like airline queries.
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
6. Please give us your comments on the transport included in your package.
Suited to purpose really well.
7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Vietnam again?
10. Would you travel again with InsideAsia Tours?