What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.
How are we doing? (12 month average rating)
4.95/5 calculated from 55 reviews submitted in the last 12 months
Christopher Bush - Highlights of Vietnam, Oct 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
Really excellent trip. A very comprehensive itinerary providing an excellent insight to Vietnam, it's culture, history and current development. All started well with instructions on how to cross the road! Amazing number of mopeds, just like a swarm of bees everywhere.
2. Tour Leader name and satisfaction rating
David Lovejoy was very friendly, efficient and well organised. My impression was that initially he was concerned about having an old chap on his tour, but soon realised that I could cope (just up 500 steps) with the demands of the tour. He was interested in all of his clients, chatting with each individual along the way. An excellent tour leader - highly recommended.
3. Consultant name and satisfaction rating:
Very pleasant manner, well organised and informative about the holiday. Very helpful in organising my flights. Nothing was too much trouble.
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
Very good hotels. Rooms good, housekeeping very good. Good facilities. Convenient locations. Saigon hotel has only one lift for nine floors. Inconvenient. However, hotel good.
6. Please give us your comments on the transport included in your package.
7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Vietnam again?
10. Would you travel again with InsideAsia Tours?
No Answer Given
Long journey, 12 hour flights -No more!