What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.
How are we doing? (12 month average rating)
4.95/5 calculated from 50 reviews submitted in the last 12 months
Aleth Manuel - Highlights of Vietnam, Feb 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
The tour were carefully planned and organized so well. Tour leader were helpful on your needs and wanted to do...they accommodate my request though for a short time notice..
2. Tour Leader name and satisfaction rating
Heís always professional and really attentive to everyone and even surpassed what he just supposed to be done, like Iíve asked him a favor to buy me the electrolyte drink :) thank you..Iíll be more prepared next time..
3. Consultant name and satisfaction rating:
Thank you for stretching your schedule for accommodating my request in just a short notice to be included in the tour..
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
6. Please give us your comments on the transport included in your package.
All included transportation were excellent specially the first bus we used in hanoi & Ninh Binh, then the train..
7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Vietnam again?
10. Would you travel again with InsideAsia Tours?
I like it being a small group, and well organized tour..might not be everyday that you will be with the tour leader specially on free day, but you can plan ahead what to do on that day..