What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.
How are we doing? (12 month average rating)
4.95/5 calculated from 45 reviews submitted in the last 12 months
Connie Allen - Highlights of Vietnam, Feb 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
Great personal experience with booking in the UK and during the tour in Vietnam.
2. Tour Leader name and satisfaction rating
Aaron was a fantastic tour leader. Knowledgable, personable, inclusive and good fun. Can't rate him highly enough
3. Consultant name and satisfaction rating:
Dylan was really helpful and friendly. No question was ever too silly!
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
Some accomodation was better than others. We loved the hotels in Hanoi and Hoi An but the Emeralda resort was a bit disappointing
6. Please give us your comments on the transport included in your package.
Buses were all fine and we enjoyed the local transport! Tuk Tuks and cycling were fun!
7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Vietnam again?
10. Would you travel again with InsideAsia Tours?
We've travelled with the company twice now to Japan and Vietnam and would definitely book again. Have also recommended to friends.