What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.
How are we doing? (12 month average rating)
4.90/5 calculated from 51 reviews submitted in the last 12 months
Jonathan Silverman - Fully Tailored Journey, Oct 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
It was a stunning trip that was well put together and well planned which covered all of the major sites, relaxation and active time.
2. Tour Leader name and satisfaction rating
No Answer Given
3. Consultant name and satisfaction rating:
Always on hand for advice and input
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
La Niche D’Angkor was lovely but the toilets next to the pool definitely need renovation and the steps to the first floor were extremely slippery when it rained. alias Villas really need to look at their menu prices and the lack of evening activities or even a bar. I believe that Hyatt should also invest to improve the knowledge of English amongst front line staff.
6. Please give us your comments on the transport included in your package.
The private tours were really great and the vehicles were clean, spacious, on time with courteous drivers and guides. Long journey from Alilas villas to Phnom Penn which we would not recommend to others
7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Vietnam again?
10. Would you travel again with InsideAsia Tours?
Overall, it was a great and seamless trip and where they were glitches, I’m not sure Inside Asia could have done anything about it other than perhaps tightening up communication with onsite agents.m