What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.
How are we doing? (12 month average rating)
4.95/5 calculated from 36 reviews submitted in the last 12 months
Marion - Fully Tailored Journey, Feb 2020
1. How would you describe your overall level of satisfaction with us as your tour operator?
Inside Asia provided a fabulous service. Would definitely use again.
2. Tour Leader name and satisfaction rating
No Answer Given
3. Consultant name and satisfaction rating:
Liam Koehler was absolutely wonderful. He listened to our specific needs and tailored the whole trip to our requirements. I would definitely ask for Liam's input for any future holidays.
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
I was expecting great accommodation and the package certainly delivered. The red canal was the only hotel which felt a little lacking (new?)...although we had no complaints this was the hotel we least enjoyed.
6. Please give us your comments on the transport included in your package.
TRansport was at all times excellent. Courteous drivers who had good communication and links with the tour guides.
7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Vietnam again?
10. Would you travel again with InsideAsia Tours?
The level of service provided by Inside Asia was outstanding. WE would most definitely use the company again. We have already recommended them to our colleagues and friends with a love of travel.