What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.
How are we doing? (12 month average rating)
4.95/5 calculated from 56 reviews submitted in the last 12 months
Charlie Goddard - Fully Tailored Journey, Dec 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
Well planned trip which suited the family very well
2. Tour Leader name and satisfaction rating
No Answer Given
3. Consultant name and satisfaction rating:
Liam adapted the plans to fit our interests, style and budget
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
All hotels were excellent with the one exception of the hotel in Tra Vinh which we knew was going to be more basic but it still came as a little shock! The bed was like sleeping on a concrete slab and we all had a bad nights sleep. the food there was also poor. Other than that all the hotels were beautiful and we greatly enjoyed them
6. Please give us your comments on the transport included in your package.
Excellent transport which all went smoothly. If I was to be super picky we got caught twice trying to leave and then come back to Phnom Penh in rush hour twice when we went to and returned from the Cardamom tented camp. This added 3 hours to an already long journey and I wonder if the timings of these transfers could have been altered to avoid hitting rush hour traffic which was really bad.
7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Vietnam again?
10. Would you travel again with InsideAsia Tours?