Inside Asia Tours: Vietnam, Cambodia & Laos

What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

How are we doing? (12 month average rating)

Excellent

4.95/5 calculated from 56 reviews submitted in the last 12 months

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Stephanie Geary - Fully Tailored Journey, Dec 2019

Excellent

  1. 1. How would you describe your overall level of satisfaction with us as your tour operator?

    Excellent

    The trip ran seamlessly in terms of logistics which takes any stress out of travelling. The guides were all excellent and knowledgable. Accommodation all good.

  2. 2. Tour Leader name and satisfaction rating

    No Answer Given

  3. 3. Consultant name and satisfaction rating:

    Liam Koehler - Very Satisfied

    Liam is great at understanding our needs as a family of different generations and customises our trips accordingly to suit all.

  4. 4. How would you rate your package in terms of value for money?

    Good

  5. 5. How would you rate the accommodation against your expectations?

    Met my expectations

    The hotel in Bagan's pool did not get any sun. We really appreciate a few hours lying by the pool in between touring, so it was a shame we couldnt make the most of the facilities there in our spare time. Overall it was a good hotel however, no complaints at all. The pool facilities in Yangon and Mandalay were both excellent! The rooms in Mandalay were a little dated, particularly the bathrooms, but other facilities in the hotel were modern and good. Liked the room in Yandabo a lot.

  6. 6. Please give us your comments on the transport included in your package.

    Good and well managed. Had to play tetris getting all our luggage in the van a few times but all was fine. There were quite a few mozzies in some of the vehicles but the driver stopped at a pharmacy to buy us local repellent. It was pretty chilly on the boat from Bagan to Yandabo early morning, so definitely advise your clients to wrap up warm for this one! Getting on and off the ferry by jumping into a narrow boat was an experience! In hindsight for the trip, it was a good thing that our sister with her baby cancelled, as a lot of the transportation (particular the boat) is not young child friendly, did not have appropriate facilities etc. Fine for us but would have been a nightmare with a newborn.

  7. 7. Please tell us your thoughts on the meals included during your tour.

    No Answer Given

  8. 8. How do you rate the usefulness and standard of information in the Info-Pack?

    Good

  9. 9. Would you consider travelling to Vietnam again?

    Yes

  10. 10. Would you travel again with InsideAsia Tours?

    Yes

Review submitted: 06th Jan 2020 at 09:34

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