Inside Asia Tours: Vietnam, Cambodia & Laos

What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

How are we doing? (12 month average rating)

Excellent

4.95/5 calculated from 57 reviews submitted in the last 12 months

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Borja Garcia - Fully Tailored Journey, Sep 2019

Excellent

  1. 1. How would you describe your overall level of satisfaction with us as your tour operator?

    Excellent

    The experience for this trip, from the first conversation on the phone to the end of the trip was excellent. Very good information, excellent service pre-trip and on the ground. What we valued the most was the ease with all our needs were accommodated.

  2. 2. Tour Leader name and satisfaction rating

    No Answer Given

  3. 3. Consultant name and satisfaction rating:

    Liam Koehler - Superb Service, Extremely Satisfied

    Liam was very knowledgeable and proposed and excellent tour of Vietnam and Cambodia that met all our requirements. He was able to accommodate a very diverse range of requests. He was always very quick to reply to our questions, even when we were already in Vietnam.

  4. 4. How would you rate your package in terms of value for money?

    Good

  5. 5. How would you rate the accommodation against your expectations?

    Exceeded my expectations

    All the hotels that were chosen had something special, be that location, charm, luxury. It was excellent accomodation.

  6. 6. Please give us your comments on the transport included in your package.

    Transport met our needs. Cars were very comfortable and the flights were well scheduled to make the most of each day.

  7. 7. Please tell us your thoughts on the meals included during your tour.

    No Answer Given

  8. 8. How do you rate the usefulness and standard of information in the Info-Pack?

    Good

  9. 9. Would you consider travelling to Vietnam again?

    Yes

  10. 10. Would you travel again with InsideAsia Tours?

    Maybe

    Knowledge of the staff, flexibility to build tours that meet my needs. Good experience in my bookings with you.

Review submitted: 29th Dec 2019 at 13:53

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