What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.
How are we doing? (12 month average rating)
4.95/5 calculated from 57 reviews submitted in the last 12 months
Julie Evans - Fully Tailored Journey, Oct 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
Bespoke and a bit complicated but worked like clockwork
2. Tour Leader name and satisfaction rating
No Answer Given
3. Consultant name and satisfaction rating:
Very knowledgeable. Listened to route I wanted then made suggestions for transport, experiences, itinerary that would work best. Was happy to make draft programmes then alter plus change hotel bookings even at a later stage to accommodate preferences . He communicated well and in detail and just provided a great service
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
Good range from budget to luxury but in 95the service and food was fantastic
6. Please give us your comments on the transport included in your package.
Wow. What brilliant drivers. They had to navigate some seriously difficult roads and traffic but were always careful, skilled, respectful and punctual and considerate . The Mekong boat crew were delightful
7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Vietnam again?
10. Would you travel again with InsideAsia Tours?
Professional, knowledgeable, receptive to individual needs and preferences and conscious of impact of tourism on local communities and environments. The trip provided a good balance between culture, activity and rest and relaxation .