Inside Asia Tours: Vietnam, Cambodia & Laos

What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

How are we doing? (12 month average rating)

Excellent

4.95/5 calculated from 56 reviews submitted in the last 12 months

Search Reviews

Mark Vincenti - Fully Tailored Journey, Dec 2019

Excellent

  1. 1. How would you describe your overall level of satisfaction with us as your tour operator?

    Excellent

    All arrangements were delivered correctly in-country, with all staff regularly asking us if we were content with ongoing arrangements. Made for an excellent trip as we had full confidence that our itinerary would be completed satisfactorily.

  2. 2. Tour Leader name and satisfaction rating

    No Answer Given

  3. 3. Consultant name and satisfaction rating:

    Charlotte Bower - Superb Service, Extremely Satisfied

    Charlotte is extremely knowledgeable and gave us the full confidence to book with InsideAsia. Once she understood our requirements, she quickly and efficiently put together an excellent itinerary. The 5 days of trekking in the Pu Luong Reserve was exactly what we were seeking and was the highlight of our holiday. Thank you!!

  4. 4. How would you rate your package in terms of value for money?

    Excellent

  5. 5. How would you rate the accommodation against your expectations?

    Met my expectations

  6. 6. Please give us your comments on the transport included in your package.

    All arrangements were delivered on time except for the boat transfer (due on Thursday afternoon). The boat didn't arrive (well it did an hour late and then, as it approached the boarding area, it turned round and disappeared!). Suggest that you remove this mini-trip from future itineraries as the extra walking provided in return more than made up for this.

  7. 7. Please tell us your thoughts on the meals included during your tour.

    No Answer Given

  8. 8. How do you rate the usefulness and standard of information in the Info-Pack?

    Excellent

  9. 9. Would you consider travelling to Vietnam again?

    Yes

  10. 10. Would you travel again with InsideAsia Tours?

    Yes

    Having travelled across the world for many years, you get to know decent and reliable Travel Agents when you meet them (and you also get to know the ones to avoid!). Having used InsideAsia for this trip, we would not hesitate to use them again.

Review submitted: 16th Dec 2019 at 17:15

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