Inside Asia Tours: Vietnam, Cambodia & Laos

What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

How are we doing? (12 month average rating)


4.90/5 calculated from 51 reviews submitted in the last 12 months

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Betsy Holmes - Fully Tailored Journey, Oct 2019


  1. 1. How would you describe your overall level of satisfaction with us as your tour operator?


    Outstanding service both before the trip began, and from the folks we worked with in Vietnam.

  2. 2. Tour Leader name and satisfaction rating

    No Answer Given

  3. 3. Consultant name and satisfaction rating:

    Amy Tadehara - Superb Service, Extremely Satisfied

    Amy was excellent with follow-up, provided assistance with questions and perpetual tweaking we did with itineraries, and perhaps most especially was very good at listening to my list of wants and converting them into action - hotel, tours, etc.

  4. 4. How would you rate your package in terms of value for money?


  5. 5. How would you rate the accommodation against your expectations?

    Exceeded my expectations

    The road in front of the Essence Hotel is closed to vehicle traffic in the evening of Fri-Sat-Sun, so we needed to walk a couple blocks to get the ride to the airport. The party scene in front of the hotel is pretty wild -- I loved it because I had a back side bedroom so didn't hear a thing... but something to consider for some guests.

  6. 6. Please give us your comments on the transport included in your package.

    Excellent! Our driver with the guide had lots of fresh water, and the guide provided us with InsideAsia water bottles... much needed!

  7. 7. Please tell us your thoughts on the meals included during your tour.

    No Answer Given

  8. 8. How do you rate the usefulness and standard of information in the Info-Pack?


  9. 9. Would you consider travelling to Vietnam again?


  10. 10. Would you travel again with InsideAsia Tours?


    No hiccups, very helpful staff both stateside and in Vietnam, good value for money. What's not to love! I'd work with Amy again if given the opportunity - she's a true professional.

Review submitted: 29th Oct 2019 at 20:33

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