What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.
How are we doing? (12 month average rating)
4.90/5 calculated from 50 reviews submitted in the last 12 months
Kay White - Fully Tailored Journey, May 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
Had an amazing time. Everything went exactly as planned.
2. Tour Leader name and satisfaction rating
No Answer Given
3. Consultant name and satisfaction rating:
Very quick to respond and planned the trip just as we wanted it.
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
Beautiful hotels and very friendly staff thoughout.
6. Please give us your comments on the transport included in your package.
Transfers were all punctual and good quality vehicles. Car for use in North Vietnam was very comfortable, and a safe driver! Flights were all fine. Excess baggage on Air Asia is pricey!!
7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Vietnam again?
10. Would you travel again with InsideAsia Tours?
We have used inside Asia twice now for Japan & Vietnam and would definately use them if going to countries they deal with.