What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.
How are we doing? (12 month average rating)
4.90/5 calculated from 50 reviews submitted in the last 12 months
Barbara Hargreaves - Fully Tailored Journey, Mar 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
Our Vietnam trip was just what we'd hoped for. Actually - it was better! Liam developed an itinerary that exactly matched what we were after.
2. Tour Leader name and satisfaction rating
No Answer Given
3. Consultant name and satisfaction rating:
Liam really listened to what we wanted and produced an itinerary that matched perfectly, flexing things as requested as the plans developed. Very timely communication as well. We were always entirely confident in the arrangements being made.
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
We preferred some accommodation to others but the standard was as expected throughout, and sometimes above.
6. Please give us your comments on the transport included in your package.
7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Vietnam again?
10. Would you travel again with InsideAsia Tours?
We've travelled with Inside Japan previously and now Inside Asia and can say that both these holidays were the best organised with the best developed itinerary we have been on.The in country service on both occasions has been excellent too. A really high quality company in our experience.