What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.
How are we doing? (12 month average rating)
4.90/5 calculated from 50 reviews submitted in the last 12 months
Pearce - Fully Tailored Journey, Mar 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
Liam asked good questions to establish what could be included to specifically suit our interests for our trip.
2. Tour Leader name and satisfaction rating
No Answer Given
3. Consultant name and satisfaction rating:
Liam answered any questions I had and gave good clear advice and had clearly understood what we would enjoy and should be included.
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
All hotels were in ideal locations and clean and comfortable
6. Please give us your comments on the transport included in your package.
Well planned between, flying and cars, and not too frequent, 2 or three nights in each place was perfect.
7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Vietnam again?
10. Would you travel again with InsideAsia Tours?
Our trip was very well organised and ran like clockwork. We had no experience of Vietnam so we’re totally reliant on what Liam had organised, while taking our ideas into account.