Inside Asia Tours: Vietnam, Cambodia & Laos

What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

How are we doing? (12 month average rating)

Excellent

4.95/5 calculated from 45 reviews submitted in the last 12 months

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Charles & Jane Jones - Fully Tailored Journey, Feb 2019

Excellent

  1. 1. How would you describe your overall level of satisfaction with us as your tour operator?

    Excellent

    Overall it was an outstanding trip.

  2. 2. Tour Leader name and satisfaction rating

    No Answer Given

  3. 3. Consultant name and satisfaction rating:

    Dylan Westwood - Superb Service, Extremely Satisfied

    Dylan put together a perfect tailor made trip which incorporated all our chosen trips and activities. Helped us achieve a balance programme of city / countryside and jungle.

  4. 4. How would you rate your package in terms of value for money?

    Excellent

  5. 5. How would you rate the accommodation against your expectations?

    Exceeded my expectations

    All were excellent, particularly the Ancient house Hoi An and the Silverland Charner Hoi chi min city. Forest floor lodge was a bit jaded and a face lift would quickly bring it back to luxury

  6. 6. Please give us your comments on the transport included in your package.

    Excellent throughout, always 5 mins early . Air con on and a bottle of cool water.

  7. 7. Please tell us your thoughts on the meals included during your tour.

    No Answer Given

  8. 8. How do you rate the usefulness and standard of information in the Info-Pack?

    Excellent

  9. 9. Would you consider travelling to Vietnam again?

    Yes

  10. 10. Would you travel again with InsideAsia Tours?

    Yes

    Knowledgeable travel consultant with fresh ideas without being pushy . Responded positively to small changes we needed and kept to the budget.

InsideAsia says: Hi Charles and Jane,

Many thanks for your feedback, it is really amazing to know that you had such a great time on your trip. Let me know if you ever wish to travel back to Southeast Asia again in the future. 

Kind regards,

Dylan

Review submitted: 06th Mar 2019 at 16:31

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