What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.
How are we doing? (12 month average rating)
4.95/5 calculated from 45 reviews submitted in the last 12 months
Elaine Chubb - Fully Tailored Journey, Jan 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
We have already travelled with Inside Japan and we were equally pleased this time.
2. Tour Leader name and satisfaction rating
No Answer Given
3. Consultant name and satisfaction rating:
Liam was always helpful and quick to respond (including to an email question that we sent whilst we were away) and he had an excellent knowledge of the country.
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
Most hotels exceeded our expectations, especially the one at Lake Inle.
6. Please give us your comments on the transport included in your package.
All very good. (A couple of the transfer vehicles didn't have seatbelts, which we thought they should have done)
7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Vietnam again?
10. Would you travel again with InsideAsia Tours?
We would have no hesitation in using your company again or in recommending it.