Inside Asia Tours: Vietnam, Cambodia & Laos

What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

How are we doing? (12 month average rating)


4.95/5 calculated from 55 reviews submitted in the last 12 months

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Brooke Knowles - Fully Tailored Journey, Nov 2018


  1. 1. How would you describe your overall level of satisfaction with us as your tour operator?


    Amy was so helpful in putting together a last minute trip to SE Asia

  2. 2. Tour Leader name and satisfaction rating

    No Answer Given

  3. 3. Consultant name and satisfaction rating:

    Amy Tadehara - Superb Service, Extremely Satisfied

    Amy always responded quickly. She made an effort to understand our needs and desires.

  4. 4. How would you rate your package in terms of value for money?


  5. 5. How would you rate the accommodation against your expectations?

    Exceeded my expectations

    Our accommodations hit the sweet spot. They were in a good location, luxurious enough to feel pampered, but not over the top pretentious or stuffy.

  6. 6. Please give us your comments on the transport included in your package.

    All of the drivers were excellent. We never once felt scared, which is saying something for the roads and drivers in SE Asia!

  7. 7. Please tell us your thoughts on the meals included during your tour.

    No Answer Given

  8. 8. How do you rate the usefulness and standard of information in the Info-Pack?


  9. 9. Would you consider travelling to Vietnam again?


  10. 10. Would you travel again with InsideAsia Tours?


    These days, it is possible to research and plan trips from my computer, however, I find I enjoy a trip more when I haven't fretted over every decision. I know I can trust Inside Asia to choose excellent accommodations, locations I will enjoy and guides to deepen my understanding of the place I am visiting.

InsideAsia says: Thank you for your feedback and compliments, Brooke! I enjoyed helping you to plan and get this trip from paper/email to a reality, and was happy to hear after your trip that you both had a fantastic time in Indochina. It's great that you felt the accommodations save one hit the sweet spot and that your guides overall made the trip memorable. Your note about the refillable water bottle is intriguing, and we'll look into how to improve the labeling going forward to prevent peel-off. ~ Amy T

Review submitted: 28th Nov 2018 at 18:33

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