Inside Asia Tours: Vietnam, Cambodia & Laos

What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

How are we doing? (12 month average rating)

Excellent

4.95/5 calculated from 55 reviews submitted in the last 12 months

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Rachel Scott - Fully Tailored Journey, Jul 2018

Excellent

  1. 1. How would you describe your overall level of satisfaction with us as your tour operator?

    Excellent

    We had a fantastic time in Vietnam and Cambodia. Charlotte organised some great activities for us and really excelled when we had to change our itinerary at the last minute due to bad weather. Our knowledgeable guides (particularly in Cambodia) really made our trip special.

  2. 2. Tour Leader name and satisfaction rating

    No Answer Given

  3. 3. Consultant name and satisfaction rating:

    Charlotte Bower - Superb Service, Extremely Satisfied

    Charlotte was very helpful and flexible. She had to make changes to the trip at the last minute due to poor weather and she organised brilliant alternative activities.

  4. 4. How would you rate your package in terms of value for money?

    Good

  5. 5. How would you rate the accommodation against your expectations?

    Met my expectations

    The Naman Retreat in Hoi An and the Shinta Mani Angkor did exceed expectations but the other two hotels were not as good.

  6. 6. Please give us your comments on the transport included in your package.

    The mini buses used were OK but there were a lot more modern (and faster) minibuses on the roads being used by other tourists!

  7. 7. Please tell us your thoughts on the meals included during your tour.

    No Answer Given

  8. 8. How do you rate the usefulness and standard of information in the Info-Pack?

    Excellent

  9. 9. Would you consider travelling to Vietnam again?

    Maybe

  10. 10. Would you travel again with InsideAsia Tours?

    Maybe

    If we go back I'm sure we would use InsideAsia. The guide network was fantastic.

Review submitted: 31st Aug 2018 at 09:14

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