Customer reviews and what they say

Aaron spoke to us and we told him what we wanted. He came back with a sample itinerary which we went through and said we were not happy with some of the hotels. He told us to pay the deposit to hold the flights, which we did, and he would change things for us. He did not and got our itinerary to us only a week before departure. He did not do his research and had us go to a pottery town on a day that everything was closed. This impacted on our end of trip and we had to cut out parts of it. He did not heed our bed and room requests and did not book our flight seats home so we were seated apart for the 14 hour flight home.

Grant worked well with us, including what we wanted, and not what we didn't. However, we specifically asked for no Disneyland activities, like the Community Village stupidity that we were forced to endure for 2 days. What a waste of time and money.
Our guide wouldn't take it out even though we were clearly agitated by it. These sorts of inclusions, without ability to remove up front or during, would make us question using InsideAsia again.

Steph followed up with us on our trip and was a great asset.

Jon arranged a great itinerary for us, listening to out ideas and making some good suggestions.

Produced an excellent ittinary by listening to what we were after and making the effort to keep fine tuning things untill they were just right for us. Although we were continually changing bits here and there nothing was too much trouble and the result was exactly what we wanted.

Thanks Jessica. It was a fabulous holiday with no problems whatsoever.
The itinerary was great, giving us time to relax and explore on our own in between tours with experienced knowledgeable guides to wonderful venues.

Easy to talk too, listened well and planned a trip to match all our requirements . He kept in contact with updates we needed to know about . Liam answered emails and questions quickly and in depth .

Thank you, Liam. You were really good at listening to us and planning the holiday around our particular likes. You were also excellent at keeping us informed before the the holiday started and at checking in on us shortly after it began. Huge thanks!

We appreciated Holly’s cheerful, positive attitude even when we gave her incorrect dates for our self-bought airline tickets! Her knowledge from having lived in both Japan and Korea helped shape our choices