Inside Vietnam: Cambodia Laos

What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Indochina all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideVietnam experience.

How are we doing? (12 month average rating)

Excellent

4.90/5 calculated from 35 reviews submitted in the last 12 months

Search Reviews

Mark Benjamin - Indochina Encompassed, Dec 2016

Good

  1. 1. How would you describe your overall level of satisfaction with us as your tour operator?

    Good

    Generally very good, just one or two slight disappointments

  2. 2. Tour Leader name and satisfaction rating

    Richard Pearce - Very Satisfied

    Considering that he was parachuted in at the last moment, Richard proved a knowledgeable and enthusiastic leader

  3. 3. Consultant name and satisfaction rating:

    Liam Koehler - Very Satisfied

    Very good, responded quickly and patiently to any queries

  4. 4. How would you rate your package in terms of value for money?

    Good

  5. 5. How would you rate the accommodation against your expectations?

    Exceeded my expectations

    Would have been happy with slightly lower standard accomodation

  6. 6. Please give us your comments on the transport included in your package.

    Excellent

  7. 7. Please tell us your thoughts on the meals included during your tour.

    No Answer Given

  8. 8. How do you rate the usefulness and standard of information in the Info-Pack?

    Excellent

  9. 9. Would you consider travelling to Vietnam again?

    Yes

  10. 10. Would you travel again with InsideVietnam Tours?

    Yes

    Felt that this tour attempted to pack too much into the two weeks allowed and it would be nice to explore the individual countries more fully. I've now travelled twice with IA and have been impressed both times

InsideVietnam says: Thank you for the positive and constructive feedback, Mark. We will certainly be taking your comments on the structure of our group tours into account when we revise our group tour itineraries for 2018 ~ Liam

Review submitted: 04th Jan 2017 at 08:27

Did you find this review useful?YES | NO1 out of 1 have found this review helpful