Inside Vietnam: Cambodia Laos

What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Indochina all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideVietnam experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 47 reviews submitted in the last 12 months

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Asish Abraham - Fully Tailored Journey, Jun 2018

Excellent

  1. 1. How would you describe your overall level of satisfaction with us as your tour operator?

    Excellent

    We went on our Honeymoon and the experience was everything we hoped for. All of our trip details were arranged and all we had to do was show up! Very happy )

  2. 2. Tour Leader name and satisfaction rating

    No Answer Given

  3. 3. Consultant name and satisfaction rating:

    Amy Tadehara - Superb Service, Extremely Satisfied

    Amy was great to work with and we worked together over many months to plan the honeymoon and she was very attentive to our needs.

  4. 4. How would you rate your package in terms of value for money?

    No Answer Given

  5. 5. How would you rate the accommodation against your expectations?

    Exceeded my expectations

    The Hotel Des Arts in Saigon was very good! Great service as well.

  6. 6. Please give us your comments on the transport included in your package.

    No complaints. I do wish I'd gotten business class for some of the flights for convenience sake.

  7. 7. Please tell us your thoughts on the meals included during your tour.

    No Answer Given

  8. 8. How do you rate the usefulness and standard of information in the Info-Pack?

    Excellent

  9. 9. Would you consider travelling to Vietnam again?

    Yes

  10. 10. Would you travel again with InsideVietnam Tours?

    Yes

    I travelled to Japan and Vietnam. Amy and Sally were both very helpful and I was very happy with the arrangements. I've travelled around the world on my own but going through InsideAsia made all the logistics that much simpler. I am just waiting for enough vacation time to go on another trip with you guys!

InsideVietnam says: Welcome back, Asish! Thanks so much for letting us know how fantastic your honeymoon in Vietnam was, and it's great to hear that everything was so seamless and smooth that all you had to do was relax and enjoy. Your feedback on the Danang hotel is useful and I'll keep this in mind for future clients, but I'm delighted that you enjoyed both your trips with us to Vietnam and Japan, and we're rooting for you on vacation time for a third trip! ~ Amy T

Review submitted: 13th Jun 2018 at 01:21

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