What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Indochina all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideVietnam experience.
How are we doing? (12 month average rating)
4.80/5 calculated from 45 reviews submitted in the last 12 months
Mick Mcloughlin - Fully Tailored Journey, Apr 2018
1. How would you describe your overall level of satisfaction with us as your tour operator?
2. Tour Leader name and satisfaction rating
No Answer Given
3. Consultant name and satisfaction rating:
Thoroughly professional and very pleasant to deal with.
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
The only small gripe was the hotel room in Hanoi which would have been snug for two people definitely wasn't big enough for three.
6. Please give us your comments on the transport included in your package.
Good...not hugely comfortable but that is to be expected with a mini bus.
7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Vietnam again?
10. Would you travel again with InsideVietnam Tours?
I used you on recommendation from a friend and you met my expectations of a tailored personal service.