Listening to our customers
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Burma all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideBurma experience.
How are we doing? (12 month average rating)
5.00/5 calculated from 28 reviews submitted in the last 12 months
Anne Redshaw - Beautiful Burma (18th February 2018), Feb 2018
1. How would you describe your overall level of satisfaction with us as your tour operator?
Excellent service from first enquiry to end of tour.I cannot fault anything.Each day was different and full of activities so that I feel we had a great 'taste' of the country.
2. Tour Leader name and satisfaction rating
Nothing was too much trouble for David. He was informative, well organised and great company at all times. I really appreciated the extra things he did, like accompanying us on the e bikes on our free day and being flexible with the schedule, adding visits which he thought we would find interesting.His recommendations of restaurants were invaluable (and always spot on) and I appreciated his choosing to eat all his meals with the group.We all thought of him as a friend rather than just our tour leader. I can't praise him enough!
3. Consultant name and satisfaction rating:
Charlotte always responded promptly.When asked, she provided her recommendations for hotels in Bangkok (we stayed in one) and even sent detailed directions to one she hadn't recommended and advice regarding taxis. It was nice to receive an email from her when we reached Bangkok to wish us a happy holiday.Again, it felt as though nothing was too much trouble for her. The best travel consultant we have had!
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
6. Please give us your comments on the transport included in your package.
We travelled by minibus which worked well as there were only 4 of us and our guides.We were impressed by the careful driving of our drivers.
7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Burma again?
10. Would you travel again with InsideBurma Tours?
No Answer Given
I loved my Burma trip and would be happy to return but to visit places not seen on this tour.