Listening to our customers
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Burma all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideBurma experience.
How are we doing? (12 month average rating)
5.00/5 calculated from 21 reviews submitted in the last 12 months
Helen Higginson - Beautiful Burma, Oct 2016
1. How would you describe your overall level of satisfaction with us as your tour operator?
I absolutely LOVED this tour - although I actually did the Burma Unmasked tour not the Beautiful Burma one. The organisation was outstanding - very helpful staff at the office, a superb tour leader, lovely hotels and an excellent insight into this fascinating country. We started in Mandalay which lived up to my expectations of the exotic with the Royal Palace, the Mahamuni Pagoda and the ancient cities. Some of the highlights of my tour were on the visit to Monywa - at the centre of the astonishing Boditahtaung Pagoda - a sort of Buddha 'theme park' surrounded by fields of over 1,000 seated Buddhas, was the second tallest Buddha in the world (tallest if you don't count the plinth!). In front of this is a massive reclining Buddha and around are several huge seated Buddhas - with another enormous seated Buddha and a lying Buddha under construction! We also visited the intricately carved rock temples at Shwe Ba Taung and saw some of the beautiful, detailed paintings in the rock caves at Po Win Taung, not to mention the Thanboddhay Pagoda with over 500,000 Buddha images. Moving on to Bagan we visited a few of the thousands of pagodas and stupas spread across a vast area which was green and beautiful being the end of the rainy season. The highlight here was joining the Full Moon Festival at the beautiful Ananda Temple where dozens of oil lamps were lit at sunset. At Inle Lake we were fortunate to see the Golden Bird boat procession returning four of the sacred Buddhas to the Phaung Daw Oo Pagoda after a 21 day tour of the local villages. After this we joined with several thousands excited locals to watch the leg rowing boat races. Our trip ended in Yangon, watching the sunset at the fabulous Shwedagon Pagoda - a fitting end to a fantastic trip.
2. Tour Leader name and satisfaction rating
Tara was was a superb tour leading, she is friendly, helpful and well organised. Her excellent local knowledge meant that she was able to give strong direction to local guides to ensure that we experienced many local events in addition to the usual sights - something which greatly added to this trip.
3. Consultant name and satisfaction rating:
Liam was very helpful in setting up my visit and always answered my queries very promptly. The pre-tour information provided was very useful.
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
I was very impressed with the high quality of all the hotels on the trip - all the rooms were well equipped and very comfortable. The staff were always polite and extremely helpful. I particularly liked the Bagan King (not just because of the free cocktails!) - the manager made a point of speaking to all the guests at breakfast.
6. Please give us your comments on the transport included in your package.
I thought the quality of the transport and the drivers was excellent. The bizarre set up of driving right had drive cars on the right hand side of the road took some getting used to but I always felt very safe with the drivers who negotiated the narrow roads and numerous motorbikes and other forms of transport with great skill. The cars provided were always very clean and reliable.
7. Please tell us your thoughts on the meals included during your tour.
No Answer Given
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Burma again?
10. Would you travel again with InsideBurma Tours?
No Answer Given